Living in your Home Living in your Home

Living in your Home

We want you and your whānau to be comfortable, safe and healthy in your home. 100% of our homes meet the Healthy Homes standard. Below are some tips to make sure you are getting the best out of the facilities your home has to offer.

Heating

All of our homes have a heater that can heat your main living room to at least 18 degrees. In most cases this is a heat pump, which costs around half as much to run as other heaters.

Heating
HEALTHY HOMES UPGRADE PROGRAMME
Andy's Tips on how to use your heatpump

Especially in the winter months, it's important to keep warm and dry. Your heatpump is a great way to keep you and whānau healthy this winter. Watch Andy explain some tips on how to better utilise your heatpump. 

Ventilation

Your home has fans in your kitchen and bathroom to remove damp air from cooking, bathing or showering. This helps to make your home drier, easier to keep warm, and less likely to have mould. It is also important to regularly open the doors and windows of your home to let fresh air in, even in winter. 

Drainage and moisture outside

It is important to check that your roof, gutters, and downpipes are free of leaves and debris. This is so they can correctly catch rainwater and move it away from your home. If you are concerned about gutters being blocked, you can report this to your tenancy manager.

Stopping Draughts

It is important to make sure there are no leaks or gaps in floors and walls, around doors and windows, or in a fireplace or chimney. If you discover that there are, you can let your tenancy manager know. We will work with you to find the best solution to keep the warm air in your home and the cold winter air out.